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2026/04/13
Important Notice from HK Customs: Trade Single Window to replace Road Cargo System on May 1

Notice from Hong Kong Customs


Dear Sir/Madam, 


Trade Single Window to replace Road Cargo System on May 1


The Trade Single Window (TSW) will replace the existing Road Cargo System (ROCARS) on May 1, for the submission of advance cargo information (road) by the trade. User data of the existing ROCARS will be automatically migrated to the TSW system. Users are not required to re-register and only need to log in with their existing accounts for a seamless transition to the TSW service.


To tie in with the system migration, ROCARS will cease operation from midnight on May 1, and the relevant cutover work is expected to be completed in the early morning of the same day. During the system cutover period, cargo clearance services at land boundary control points in operation will remain normal. If trader require to conduct cross-boundary transportation during the system cutover period on May 1, they should plan ahead to submit advance cargo information (road) and complete the relevant bundling arrangements well in advance.

 

To enable the trade to have a more comprehensive experience, Hong Kong Customs and Excise Department offers hands-on training for the TSW system. Please fill out the enrolment form below. Seats are limited and on first-come, first-served basis.

 

Link https://eform.cefs.gov.hk/form/ced026/tc/ 


Should you require further information regarding enrolment, please contact Mr. Chow at 2613 1291 or Mr. Lam at 2613 1290.


For information on the system cutover on 1 May and account migration, please refer to the attached publications.



Customs & Excise Department


香港海關通告

先生/小姐: 

「貿易單一窗口」五月一日起取代「道路貨物資料系統」

 

 「貿易單一窗口」(「單一窗口」)五月一日起取代現有「道路貨物資料系統」,供業界提交道路預報貨物資料。「道路貨物資料系統」的用戶資料將自動轉移至「單一窗口」系統,用戶只需以原有帳戶登入,即可無縫銜接至「單一窗口」服務,無需重新登記。

 

為配合系統轉換,「道路貨物資料系統」將於五月一日凌晨零時起停止服務,相關轉換工作預計於同日清晨完成。在系統切換期間,仍在運作的陸路邊境管制站會維持正常的貨物清關服務。業界如需於五月一日系統切換期間進行跨境運輸,應預早規劃提交道路預報貨物資料及完成相關資料捆綁安排。

 

為令業界有更加全面的體驗,香港海關設有「單一窗口」系統實習訓練。如果您和您的同事有意參加,請填寫以下報名表格。名額有限,先到先得。

 

鏈結: https://eform.cefs.gov.hk/form/ced026/tc/

 

 如欲了解更多,請致電周先生 (2613 1291)或林先生 (2613 1290)查詢。

 

有關五月一日系統切換事項及ROCARS帳戶轉移至「單一窗口」, 請參閱附件之刊物內容

  

 

香港海關


Document NameSizeDescription
System_Cutover Arrangements_for_Phase3A.pdf    1,469.1 KB       
Account_Migration_for_Phase3A.pdf    1,389.8 KB